
Frequently Asked Questions
What does 12 inch 9-zone memory foam hybrid mean?
Twelve inches is about 30cm deep, and nine zones means support changes along the mattress, so different areas can feel firmer or softer. It has memory foam over a spring core. It is a comfort design feature, so check the product page for details.
What size is it?
This is a 4ft6 double, 135 x 190cm, and about 30cm deep. It fits standard double frames and divans. Measure the inside of your frame before ordering, and check headboard and side rail height, because it is a deep mattress.
Does orientation matter?
Yes, follow the head-end label so the nine zones line up under your shoulders, hips and legs. Zoned mattresses are laid out for a set direction, so check the care label for guidance before you turn the mattress.
Can I flip it?
No, avoid flipping it, because zoned mattresses are single-sided and laid out for a set direction. Rotate head to foot only if the care label allows, and keep it on a supportive, ventilated base to help it wear evenly.
How firm is it?
Medium with zoned support. The nine zones vary firmness along the body, the spring core gives a supportive base and the memory foam adds cushioning. If you prefer a firmer or plusher feel, compare other double mattresses and check the product page.
Do I need deep sheets for a 30cm mattress?
Yes, you need deep fitted double sheets with a pocket of 30cm or more, because this mattress is about 30cm deep. Standard-depth sheets can pull off the corners. Check the pocket depth on the label before you buy.
Will it suit my bed frame depth?
Check headboard height and frame depth before ordering, because a 30cm mattress sits higher than a standard one. The headboard should rise well above the mattress, and the frame sides should not be so low that it overhangs them.
Does it sleep warm?
Springs aid airflow, so it should feel cooler than an all-foam mattress. The memory foam layer can still hold some warmth, and bedding and room temperature matter too. Breathable bedding and a ventilated room help if you tend to sleep warm.
Is it heavy to move?
Yes, a deep double hybrid is heavy, so plan for two people when moving it. Clear the route to the bedroom, measure stairs and doorways before delivery, and unwrap it in the room where it will be used.
How long will it last?
Several years with care and regular rotation. How long it lasts depends on use, sleeper weight and care, so take this as a general guide. Replace any mattress that sags noticeably or stops feeling supportive.