Track Your Order
Follow your parcel with the tracking link in your dispatch email, or ask us for an update using the form below.
How Tracking Works
Order confirmation
We email you straight after checkout with your order number.
Dispatch email
When your order leaves the warehouse, we send tracking details where the carrier provides them.
Carrier updates
Use the link in the email to follow each parcel to your door.
Most orders arrive within 3 to 5 working days. Larger items such as dining tables and chair sets can come in several boxes that arrive on different days. Read the full shipping and delivery information.
Ask for a Tracking Update
If You Cannot See Tracking
- Check your spam or junk folder for emails from us.
- Allow a day after dispatch, because first scans can take time.
- Check whether your order was split into several parcels.
Tracking FAQ
My parcel is late. What should I do?
Email Support@Officialcoffeetable.com with your order number, and we will check with the carrier.
One box has arrived but not the other.
Parcels from the same order can arrive on different days. If the rest has not arrived within a few days, contact us.
My parcel arrived damaged.
Photograph it and use our report a problem form.
Can I change the delivery address?
Contact us as soon as possible. If the order has not been dispatched we will try to change it.
See also our FAQ, returns policy, product registration and contact page.