This policy explains how Official Coffee Tables, operated by RAI AFTAB LIMITED, 45 Mount Road, Greater Manchester, M18 7BX, United Kingdom, collects and uses personal information when you visit our website or buy from us. We are the data controller for this information under UK data protection law.

Information We Collect

• Order details: your name, delivery and billing address, email address and phone number.
• Payment information: payments are handled by our payment providers. We do not see or store your full card details.
• Messages: anything you send us by email, phone or through our forms, such as the report a problem and product registration forms.
• Technical data: device and browser information, IP address and pages visited, collected through cookies and similar technologies.
• Marketing preferences: your email address if you subscribe to our newsletter.

How We Use It

• To process and deliver your order and handle returns, refunds and complaints (contract).
• To prevent fraud and keep our website secure (legitimate interests).
• To improve the website and understand how it is used (legitimate interests, or consent for non-essential cookies).
• To send marketing emails you have asked for (consent). You can unsubscribe at any time.
• To meet legal and tax obligations.

Who We Share It With

We share only what is needed with our e-commerce platform (Shopify), payment providers, delivery carriers, suppliers who fulfil orders, and analytics or advertising services you have agreed to through cookie choices. We do not sell your personal information.

International Transfers

Some providers process data outside the UK. Where they do, we rely on appropriate safeguards required by UK law.

How Long We Keep It

We keep order records for as long as needed for accounting, tax and legal purposes, normally up to six years. Marketing data is kept until you unsubscribe.

Your Rights

You have the right to access your data, correct it, ask for it to be deleted, restrict or object to its use, ask for it to be moved, and withdraw consent at any time. To exercise any right, email Support@Officialcoffeetable.com. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

We use essential cookies to run the shop and, where you agree, analytics and marketing cookies. You can change your choices through the cookie banner or your browser settings.

Changes

We may update this policy from time to time. The latest version is always on this page. See also our terms of service, legal notice and contact information.